SMS Privacy Policy

How SpineFrame Uses SMS to Keep You Informed

Last Updated: January 13, 2026

1Program Description

SpineFrame provides SMS text messaging services to patients of chiropractic clinics that use our practice management software. These messages help you stay informed about your appointments and care.

2Types of Messages

By opting in to SMS notifications, you may receive:

  • Appointment Reminders: Notifications about upcoming scheduled appointments
  • Appointment Confirmations: Confirmation when appointments are booked or rescheduled
  • Cancellation Notices: Notifications if your appointment is canceled
  • Clinic Announcements: Important updates from your healthcare provider (e.g., office closures, schedule changes)

3Message Frequency

Message frequency varies based on your appointment schedule and clinic communications. Typically, you will receive 1-4 messages per month. You will not receive more than 10 messages per month unless you actively engage with the messaging service.

4Message and Data Rates

Message and data rates may apply.

Standard messaging rates from your wireless carrier may apply to messages sent and received. SpineFrame does not charge for SMS messages, but your carrier may. Please contact your mobile provider for details about your text messaging plan.

5How to Opt Out (STOP)

To stop receiving SMS messages:

Reply STOP to any message you receive from us.

After you send STOP, you will receive a one-time confirmation message that you have been unsubscribed. You will no longer receive SMS messages from SpineFrame. If you wish to re-enroll, contact your chiropractic clinic directly.

6How to Get Help (HELP)

Need assistance?

Reply HELP to any message for support information.

You can also contact SpineFrame directly at spineframemichael@gmail.com for assistance with SMS messaging.

7Your Privacy

We respect your privacy. Your phone number and personal information are:

  • Never sold to third parties for marketing purposes
  • Only used for appointment-related communications
  • Securely stored and protected in accordance with healthcare privacy standards
  • Only shared with your healthcare provider and necessary service providers (like our SMS delivery partner)

8Carrier Disclaimer

Carriers (AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier.

9Consent

By providing your mobile phone number and opting in to SMS notifications at your chiropractic clinic, you consent to receive text messages from SpineFrame on behalf of your healthcare provider. Consent is not a condition of service. You can always receive care without enrolling in SMS notifications.

10Contact Us

If you have any questions about this SMS Privacy Policy or our messaging practices, please contact us:

Quick Reference

STOP

to unsubscribe

HELP

for assistance

1-4 msgs/mo

typical frequency